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FAQs

Frequently asked Question

  • Q. Is the reception open 24 hours a day?
    A. Yes, our reception is staffed 24 hours a day.
  • Q. Does the hotel provide breakfast?
    A. Yes we serve simple continental breakfast only.
  • Q. What time is check-out?
    A. Check-out time from 7:00am to 11:00 am.
  • Do you sell any drinks/snacks during our stay?
    Yes! We have a small bar open in the lobby, a staff member can help buy snacks and hot/cold drinks
  • Q. What is the nearest train station/ Metro?
    A. The Rotherham Central train stop is 1.2 miles, 6 minutes’ drive from the hotel.
  • Q. Do you have a meeting room or conference room?
    A. Yes, we have a smaller and larger conference suite.
  • Q. What amenities are provided?
    A. We provide free toiletries, toilet paper, clothes rack, electric kettle, flat-screen TV with satellite channels, and free Wi-Fi is available in all areas.
  • Q. Do you provide free Wi-Fi?
    A. Yes, we have free Wi-Fi for guests.
  • Q. What time is check-in?
    A. Check-in time from 3:00 PM to 11:30 PM.
  • Q: What are the closest spots of interest near the hotel?
    A: You can walk to New York Stadium, Magna Science Adventure Centre, Meadowhall, Centenary Riverside Nature Reserve, Rotherham Civic Theatre, Boston Park, etc.
  • Q. Do you have a smoking area?
    A. Yes, we have a designated smoke area.
  • Q. Are pets allowed at the hotel?
    A) Unfortunately pets are not allowed at this moment
  • Q. Do you have a facility for disabled guests?
    A. Yes we have step-free access for disabled guests. Unfortunately, the upper floors accessible by stairs only.
  • Q. Do you have a luggage storage facility?
    A. Yes, we have a luggage storage facility for the guests.
  • Q. What is the average rating of the hotel?
    A. Carlton Park Hotel was rated 7.5 by guests on average.
  • Q. What size are the rooms?
    A. Double Room = 21 m², Standard Twin Room = 21 m², Family Room = 24 m².
  • Q. How far are the major airports from the hotel?
    A. Doncaster Sheffield Airport is 18.2 miles from the hotel, Humberside Airport is 50 miles and Leeds Bradford Airport is 45 miles from the hotel.
  • Q. What is the age restriction for Check-in?
    A. The minimum age for check-in is 18.
  • Q. Do you have parking facilities?
    A. Yes! We have a large free car park, be sure to validate your reg number upon check in

Still Have Questions?

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